There will be no change to how you shop from 1 January for orders fulfilled by Fraîcheur Paris. All our orders to EU countries will be delivered from our Netherlands warehouse and there will be no additional customs fees for you to pay.
This Q&A page is here to explain the changes that will take place and will be updated regularly to keep you informed at all time.
Will I still be able to order in Europe after Brexit?
Fraîcheur Paris took every possible measure to ensure your shopping experience remains unaffected, you can still place your orders and shop as normal.
Will shipping and delivery times be affected by Brexit?
Fraîcheur Paris is working hard to ensure that there is as little impact to orders following Brexit as possible.
Will I be liable to pay duty or customs charges on my order?
Fraîcheur Paris is committed to ensure the changing guidelines are followed and our offering to European customers remains the same. All our orders to EU countries will not be charged any additional customs fees.
Import Tax outside EU
For countries outside of the EU you may be asked to pay customs import Tax or VAT charges if your order passes through your local customs office. Fraîcheur Paris will not refund these charges as unfortunately, we have no control over these charges or the costs applicable as these vary from country to country.
We recommend you contact your local customs office to find out more about any possible charges you may be required to pay. Please click here for additional information on Norwegian VAT/Customs charges.
This information was last updated on the 10th March 2021
COVID-19 Delivery Information
*Please note Fraîcheur Paris is closely monitoring the developments related to COVID-19 and we are adhering to all regulations and guidelines from the World Health Organization and local public health authorities.
As a result of current development, orders may be delayed due to local authorities adhering to changing guidelines.
Tracking you order
Please note that you may receive multiple dispatch confirmation emails. The best way to track the delivery of your order is to click on the tracking link within your order dispatch confirmation email.